DEMO QUESTIONS

Q1: Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?

A: Public Sector Solution Template

B: There is no pre-configured template

C: The customer Account Portal template.

D: The licenses and Permits template

Correct Answer: D

Q2: What are two possible use- cases for a FlexCard?

A: A widget to perform inline edits and calculations within a table quickly

B: A widget to ask multiple pages of questions in the application form

C: A widget to aggregate complex data models for quick-glance information

D: A homepage widget to quickly launch common processes.

Correct Answer: C, D

Q3: The City of Snaxboro has several License and Permit forms that are long and complex. Applicants often fill out these forms incorrectly and forget to submit key pieces of information, resulting in requests for more information on their applications. The city wants to use Public Sector Solutions and digitize these forms to increase the accuracy of information submitted by applicants and reduce processing times. What three recommendations should a Technical Consultant provide to the city to achieve this?

A: Add spaces in the names of each of the elements. This ensures improvement to OmniScript's load time.

B: Create a PDF form and integrate it with the Public Sector Solutions application intake form process

C: Review the application forms and find logical points in the process that can be broken into shorter steps.

D: Review the application forms and try to replicate them as much as possible in a single step using OmniScripts.

E: Analyze all the application forms and create simple, reusable OmniScripts for processes that are repeatable.

Correct Answer: C, D, E

Q4: Bobahaven has implemented the Licenses, permits, and inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes. Permits received over 12 month require additional manage sign-off before approval. For regulatory compliance, the application's history and approval must be auditable. What will technical consultant suggest to Bobahaven is the solution for this requirement?

A: Implement an approval escalation rule that escalates applications to the user's manager when the application duration is longer than 12 months.

B: Implement an approval process that routes an approval request to the user's manager when the application duration is longer than 12 months.

C: Implement business Rules Engine to identify application .. 12 months and train staff to use Chatter to request approval from their manager.

D: Implement a Flow to identify applications over 12 months and assign ownership of the application to the user's manager for approval.

Correct Answer: B

Q5: What is right order of the grantmaking lifecycle?

A: Engage, Award, Plan, Review.

B: Plan, Engage, Award, Review.

C: Review, Award, Engage, Plan

Correct Answer: B
[acf_quiz]

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