DEMO QUESTIONS

Q1: Cloud Kicks (CK) wants to provide employees with quick access to apps, objects, and other items in the Salesforce mobile app. Which navigational feature should CK use?

A: Personalized Navigation Tabs

B: Console Navigation

C: Utility Bar

Answer: A

Q2: Cloud Kicks' Sales team needs In-App Guidance for key functions and processes so they can maximize their time. In which way should a UX Designer customize the Salesforce Help Menu to meet this request?

A: Show a site map of all the content.

B: Create a docked prompt based on new feature rollouts.

C: Provide links to external resources, such as training videos or a company dictionary.

Answer: A

Q3: Cloud Kicks(CK) is incorporating Relationship Design principle into its business model and customer offerings wherever possible. Choose 3 answers

A: Prioritizing Innovation over copying the competition

B: Releasing Salesforce updates in managed packages over unmanaged packages

C: Reframing products in terms of user value over features and functions

D: Prioritize engagement number of impressions

E: Uncovering customer needs over broadcasting product benefits

Answer: A,C,E

Q4: Cloud Kicks has a content-rich set of record pages and wants its UX Design team to organize and consolidate them. Which Salesforce Lightning Design System (SLDS) component should be used to organize and consolidate content?

A: Data Tables

B: Modals

C: Q Tabs

Answer: C

Q5: Cloud Kicks (CK) allows its partners to manage leads and opportunities. CK's relationship manager has requested that partners are able to quickly browse and see their opportunities segmented by key attributes: If the opportunity is closing within 2 weeks If it is valued at more than $100,000 Which approach should be used in Experience Builder to enable this?

A: Create a custom Lightning Web Component using a data table for each key attribute.

B: Allow each user to create a filter for each key attribute and link to the opportunities listview.

C: Configure a pre-filtered opportunity list view for each key attribute with the partner group.

Answer: C
[acf_quiz]

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