DEMO QUESTIONS

Q1: Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, etc.) for customer records when they need help. In general, the sales reps involved in the deals will not change. How should an architect help UC improve sales reps' productivity?

A: Create a criteria based sharing rule to grant access to other users.

B: Leverage default Account team.

C: Create a permission set with View All Data and assign to supporting users.

Correct Answer: B

Q2: Universal Containers (UC) requested that branch managers and UC branch staff should only see customers and related information in their geographic location. Which options should be used together to achieve the requirements?

A: Configure Role Hierarchy and create sharing rules.

B: Create the Account Team and add branch manager team members, and configure organization-wide defaults of the Account object.

C: Configure organization-wide defaults of the Account object and create sharing rules.

Correct Answer: C

Q3: A support representative at Universal Containers created a report to view all her open cases that have been created in the past 7 days and saved the report in the "Private Reports" folder. Who can view and run the report?

A: The report owner

B: The report owner and any users who have been given access to the ''My Private Reports'' folder

C: The report owner and users with the View All Data permission

Correct Answer: A

Q4: Universal Containers (UC) has created a custom Invoice object. Standard sales users at UC can see the records in search layout, but when they click to view the detail, only record name, created date, and last modified date are shown. When the system admin accesses it, he or she sees the full record detail with many more data fields. What is the likely cause of this issue?

A: A role-based sharing rule is missing and should be added for the sales user's role to grant access to the fields.

B: The Sales Users profile does not have access to the remaining fields.

C: The page layout assigned to Sales User profile has only Read-Only access to the fields.

Correct Answer: B

Q5: Universal Containers (UC) sales managers are complaining that they cannot access their teams' Shipment records (a custom object). Initially, the admin suggested that this is happening due to a misconfigured Role Hierarchy (Shipment organization-wide default is Private). After investigation, they determined the Role Hierarchy for these users is correct. What is the reason why UC sales managers are unable to see shipment records?

A: The Role Hierarchy implicit sharing was incorrectly disabled by the admin.

B: The Ownership-based sharing rule for Shipment was incorrectly disabled by the admin.

C: The Grant Access Using Hierarchies option on Shipment Sharing Settings was incorrectly disabled by the admin.

Correct Answer: C
[acf_quiz]

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