DEMO QUESTIONS

Q1:

You have an event that needs to be bound to a non-host CI. Which attribute needs to be removed from the Transform and Compose tab?

A: Source Instance

B: Metric Name

C: Node

D: Resource

Correct Answer: C

Q2:

A customer informs you that they already have monitoring and event management tools. Which of the following describes the extra value that ServiceNow Event Management provides? (Choose four.)

A: ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.

B: ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.

C: ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.

D: ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.

E: ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.

Correct Answer: A, B, C, E

Q3:

What event value will auto close an alert?

A: Severity of -1/OK

B: Type of Clear

C: Resolution State of Closing

D: Resolution State of Clear

E: Severity of 0/Clear

Correct Answer: C

Q4:

The individual commands that the Agent Client Collector executes on the host are known as what? (Choose three.)

A: Events

B: Checks

C: Parameters

D: Policies

E: Metrics

F: Scripts

Correct Answer: A, B, E

Q5:

In your environment, no alert CMDB, automated, or text based grouping is occurring. What is most likely the problem?

A: No correlation rules have been defined

B: No event management rules have been defined

C: Application services are not operational

D: No CMDB is configured

B: The alert correlation property that enables grouping is set to false

Correct Answer: D

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