DEMO QUESTIONS

Q1:

Rayan is the new CFO of an international banking organisation operating in London. He has been invited to a meeting of the top executives regarding corporate strategies and strategic resource planning. He believes that the organisation must be led by the strategy first, with resources then created to meet the requirement. Is this always the case?

A: Yes - corporate strategy dictates operational strategy and thus resource allocation

B: Yes - resources can only be assembled once objectives have been set

C: No - corporate strategies will not assist in resource planning

D: No - strategies can be created to fit an organisation's resource capabilities

Correct Answer:D

The question asks if strategy must always come first. The correct answer is no because strategies can also be developed based on available resources. Corporate strategy often influences resource planning, but sometimes an organisation will assess its resources and build a strategy accordingly. (See p. 150)

Q2:

According to Foster’s Model of Operational Balance, how should business strategy be developed?

A: By senior leaders and filtered down through the company hierarchy

B: Select one member from each department to join a working group and represent the interests of that department

C: Use both formal and informal groups across the organisation

D: Designed by senior leaders and updated once a year based on feedback from other members of the organisation

Correct Answer:C

Foster’s land management-based approach suggests that business strategy should not be dictated from the top down. Instead, it should involve both formal and informal groups throughout the organisation. This helps prevent artificial decision-making and misalignment between leaders and employees.

(LO 2.1, See p.77)

Q3:

Zelda is the Head Consultant at Pirate Architects Ltd, which provides services to clients in the construction industry. She has a team of 20 consultants and is considering how many projects each team member should handle. In terms of capacity loading, which factors should Zelda consider when assigning projects? Select ALL that apply.

A: Staff member's experience

B: Staff member's efficiency

C: Staff member's salary

D: Staff member's time availability

E: Staff member's effectiveness

Correct Answer:A, B, D, E

Capacity loading determines how much work each employee can handle. Key factors include experience, efficiency, time availability, and effectiveness. Salary is not relevant to determining workload capacity—though managers might mistakenly believe higher-paid employees should take on more. (See p.181)

Q4:

Gill runs the operations department of a manufacturing organisation in Wales. The department emulates best practices from competitors through benchmarking and has recently introduced Six Sigma to prevent operational problems. Which of the following best describes Gill’s approach to operations function?

A: Internally neutral

B: Externally neutral

C: Internally supportive

D: Externally supportive

Correct Answer:B

This aligns with externally neutral, which includes:

Benchmarking against competitors

Adopting best practices (Lean, Six Sigma, BPR, TQM)

Emulating successful industry models

(LO 2.1, See p.99)

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