Genesys GCP-GC-IMP Exam Dumps

Name: Updated Genesys GCP-GC-IMP Exam Dumps & Practice Questions | Prep2Certs
Price: 49 USD
Availability: InStock

Vendor

Genesys

Exam Code

GCP-GC-IMP

Exam Name

Genesys Cloud Certified Professional - Implementation

Exam Duration

Total Questions

$ 49

PDF VERSION

DEMO QUESTIONS

Q1:
What additional functionality does Communicate brings to Genesys Cloud?

A: Knowledge base features, such as FAQs and Communities.

B: Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.

C: Call center features such as ACD and scripting.

D: Directory capabilities, such as advanced search, profiles, and keyword searching.

Answer

Correct Answer: B

Q2:
What are two methods for creating a conference call in Genesys Cloud?

A: With multiple active calls, click and drag an unselected call onto the previously selected call details.

B: Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.

C: Click the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees

D: Have all attendees call you. When all calls are active, click the Start Conference button.

Answer

Correct Answer: B

Q3:
What type of trunk would you create to connect to an AudioCodes Mediant gateway?

A: External trunk

B: Network interface trunk

C: WebRTC phone trunk

D: SIP phone trunk

Answer

Correct Answer: A

Q4:
Where should the WAN interface of the Edge appliance connect?

A: A network segment that is not accessible to the public Internet.

B: A network segment that has access to your internal LAN.

C: A network segment connected directly to Customer Care.

D: A network segment that has outbound access to the public Internet.

Answer

Correct Answer: D

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