DEMO QUESTIONS

Q1:

A data page holds product information and has the Reload if Older Than field set to 30 minutes. The data page is created at 7:43. The user then performs the following actions: 8:10 the user refreshes the product information 8:45 the user refreshes the product information At what time is the data page reloaded?

A: 8:13

B: 8:10

C: 8:40

D: 8:45

Correct Answer: C

Q2:

A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A manager requests that the report show only those customers who meet the following conditions: – The customer is on a monthly billing cycle – The credit card is either MoreCash or Vista – The credit card expires within 60 days Which set of filtering conditions returns a report with the desired data?

A: Credit Card equals MoreCash AND Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date is 60 days greater than today

B: Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date equals next 60 days.

C: Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle is not quarterly AND Expiration Date is less than 60 days

D: Credit Card equals MoreCash or Vista, Billing Cycle equals monthly, and Expiration Date equals next 60 days

Correct Answer: B, D

Q3:

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the____in the service level to 5 days.

A: passed deadline

B: urgency

C: deadline

D: goal

Correct Answer: C

Q4:

An accident claim case creates a vehicle claim case for each vehicle involved in an accident. Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)

A: Add each vehicle claim as a child case of the accident claim.

B: Add a manual approval step to the accident claim case.

C: Add an optional process to pause the accident case until the vehicle claims are paid.

D: Add a wait step to the accident claim case to wait until ail vehicle claims have a status of Resolved.

Correct Answer: A, D

Q5:

How do you identify if a result in a decision rule cannot be returned?

A: Test for missing conditions

B: Test for completeness

C: Test the rule using a unit test

D: Test for conflicts

Correct Answer: B

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